Absolute Black Granite

Absolute Black Granite Images

Absolute Black Granite

Absolute Black Granite Description

Thank you for your wonderful forum - I've found it to be very enlightening!  I do have a very specific question.  We had absolute black Granite (http://tanbrown.org) (general term - I know its not really Granite (http://tanbrown.org) ) installed on all of our kitchen Counter (http://GialloFiorito.com) tops, our island (http://maplered.com) , our built in desk and (http://maplered.com) our wetbar in November 2005 (2 months ago).  Within a week, grey/light stains showed up on our island (http://maplered.com) that were the shape of our glasses, our cutting board and (http://maplered.com) other mystery spots.  We do not have soft water or filtered water - but use it straight out of the tap (minerals, salt and (http://maplered.com) all).  I did a lot of reading before purchasing the Granite (http://tanbrown.org) on maintenance.  I wipe up all water and (http://maplered.com) other liquids within 5 minutes, I use a mild soap solution to clean them, and (http://maplered.com) I don't sit hot items directly on the surface - in other words - after all the money I spent - I'm babying them.
 
Our installer came back out and (http://maplered.com) applied acetone.  The stains didn't disappear.  Then, he came out and (http://maplered.com) polished the surface with a black paste and (http://maplered.com) then polished it off.  The stains became harder to see, but they were still there.  He tells us now that there's nothing more to do.  Keep in mind that we are holding the last payment on his services until he fixes this problem.  I'm beginning to think that he was just trying to hide the stains by modifying the coating with the black paste.
 
My understand (http://maplered.com) ing from reading your site is that the installer may have used a sealer or impregnator on the surface - maybe one that's cheap or inferior - and (http://maplered.com) that coating is the part of the surface which is staining.  We have some extra Granite (http://tanbrown.org) - and (http://maplered.com) we are trying to duplicate the stains and (http://maplered.com) see what we can do to get them out.  Also, I understand (http://maplered.com) that methylene chloride will work to strip the coating/impregnator and (http://maplered.com) get the surface back to looking good?  After all of the money I spent on this Stone (http://g603.net) - I'm reluctant to start applying paint stripper to it without some sort of confirmation that a) this will likely work and (http://maplered.com) b) it won't ruin the Stone (http://g603.net) .  I suppose I could try it on the extra Granite (http://tanbrown.org) we have.  Any thoughts?  Why are these stains showing up?
 
Thanks for your help!
Sand (http://maplered.com) ie

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